Prescription Service

We require a doctor’s prescription to supply medication, this is for both our and your protection. You will be asked to upload a copy of your prescription on the checkout page. If don’t have one but have a photo of your old medication bottle from your pharmacy with your information printed on it, please upload it instead. This will enable our doctor to issue a new prescription for you, free of charge, once you answer a brief medical questionnaire that you’ll automatically receive by email.

Alternatively, if you don’t have a copy of your doctor’s prescription (or a photo of your old medication bottle), please add our prescription service to your medicines order at checkout. This service costs $10 USD, and can be added when choosing shipping. If you do, you’ll receive by email a brief medical questionnaire soon after placing your order. When you reply with your answers, our doctor will review them, and provided there are no issues identified, he will issue a prescription for you valid for 1 year. After payment is received, your new prescription will be automatically attached to your order, and you’ll receive a copy by email*.

*Please note that our primary care doctor is not a specialist, and will not be able to write a prescription for some medical conditions (such as with cancer medications).

*If you live in one of the following countries, you’ll not be able to purchase our prescription service because their laws require a prescription from a local doctor to be able to buy medication by mail : Switzerland, Taiwan, Brazil, Romania, Malta, New Zealand (NZ law requires a Medsafe prescription).