Prescription Service

We require a doctor’s prescription to supply medication, this is for both our and your protection. You will be asked to upload a copy of your prescription on the checkout page. If don’t have one but have proof of it (e.g. a computer or smartphone screenshot of your unfilled pharmacy order, or a photo of your old medication bottle with your information printed on it), please upload it instead. This will enable our doctor to issue a new prescription for you, free of charge, once you answer a brief prescription questionnaire that you’ll automatically receive by email.

Alternatively, if you don’t have a copy of your doctor’s prescription (or proof of it), please add our prescription service to your medication order at checkout. The cost of this service $10 USD, and can be added when choosing shipping. If you do, you’ll receive by email a brief prescription questionnaire soon after placing your order. When you reply with your answers, our doctor will review them, and provided there are no issues identified, he will issue a prescription for you that can be used to ship your medication with our delivery guarantee*. After payment is received, your new prescription will be automatically attached to your order (and to any refill orders you place in the future).

*Please note that our primary care doctor is not a specialist, and will not be able to write a prescription for some medical conditions (such as with cancer medications).

*If you live in one of the following countries, you’ll not be able to purchase our prescription service because their laws require a prescription from a local doctor to be able to buy medication by mail : Switzerland, Taiwan, Brazil, Romania, Malta, New Zealand (NZ law requires a Medsafe prescription).