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If you’re not able to get a prescription from your doctor, or if you just need a refill, you can order our prescription service (you can read more details about it by clicking here). If you do this, wait until your prescription is issued first before paying for your order. You’ll be sent by email a short medical questionnaire (and if you had a prescription for the same medication before, you’ll be asked to send back a photo of your old bottle with your information on it). When you return this to us, one of our doctors will review it, and provided there are no issues identified, they will issue a prescription valid for 1 year.